Reviews Users -

• 

  Dominique LEROUX, France

• September 2022

  “Déception sur l'accueil et les services”

  4.7 Read the complete review

  pas de pont positif exceptionnel par rapport à la description initiale.

  Les services proposés n’ont pas tous été disponibles. Notamment la machine à laver le linge n’existe pas, il a été proposé un bon de lavage dans une laverie de Chiusi, ce qui n’a rien à voir avec la proposition initiale ! La télévision ne fonctionnait pas. L’accès à la piscine n’a pas été expliqué lors de l’accueil, et il a fallu chercher un employé et le trouver avec un peu de chance dans les allées pour obtenir ce renseignement lorsque l’on cherchait à entrer par le portail sur la route. Le service des petits-déjeuners a subi des retards, au point qu’il a fallu chercher le thé dans les cuisines après une attente de plus d’une demi-heure ! En résumé, le service n’est pas à la hauteur de ce qui est annoncé

  Points assigned

  Evaluation	Terrible	Poor	Satisfactory	Good	Excellent
  Match description
  Comfort / Wellness
  Value for money
  Cleaning
  Infrastructure services
  Owner / Staff

  Evaluation
  Match description	POOR
  Comfort / Wellness	SATISFACTORY
  Value for money	POOR
  Cleaning	SATISFACTORY
  Infrastructure services	POOR
  Owner / Staff	POOR

  Internet conn.

  • NOT USED

  Type of traveller / holiday

  • GROUP OF PEOPLE

  4.7

• 

  Stefan (Spain)

• August 2022

  “Great stay”

  9.7 Read the complete review

  We used this property as our base for exploring Tuscany by motorcycle. Rooms and bathrooms were spacious and comfortable, and the kitchen very complete. Great terrace for our evening meals. The staff was very friendly and service minded. There is a super market only 10 minutes away for stocking up on provisions. A definite thumbs up. We would be happy to come back any time.

  The wifi signal was not stable or fast enough to be used in practice (at least in our suite), so we resorted mostly to our own phone carrier data plans. The breakfast served in the room was OK, but it would have been nice to be able to enjoy a buffet style breakfast with a larger selection of local produce

  Points assigned

  Evaluation	Terrible	Poor	Satisfactory	Good	Excellent
  Match description
  Comfort / Wellness
  Value for money
  Cleaning
  Infrastructure services
  Owner / Staff

  Evaluation
  Match description	EXCELLENT
  Comfort / Wellness	EXCELLENT
  Value for money	EXCELLENT
  Cleaning	EXCELLENT
  Infrastructure services	GOOD
  Owner / Staff	EXCELLENT

  Internet conn.

  • TERRIBLE

  Type of traveller / holiday

  • GROUP OF PEOPLE

  Comment by the Owner

  Thank you so much, when you'll come back, we can offer you a better service, and breakfast at buffet service as you like.. Lorena

  9.7

• 

  Penelope (United Kingdom)

• August 2021

  “Fantastic place!”

  9.4 Read the complete review

  It was a true ‘find’ and far exceeded our expectations. Staff were so friendly and helpful and the feeling at the residence is so relaxing and friendly. The restaurant next door is incredible. We will be back. Highly recommend!

  None

  Points assigned

  Evaluation	Terrible	Poor	Satisfactory	Good	Excellent
  Match description
  Comfort / Wellness
  Value for money
  Cleaning
  Infrastructure services
  Owner / Staff

  Evaluation
  Match description	EXCELLENT
  Comfort / Wellness	EXCELLENT
  Value for money	GOOD
  Cleaning	GOOD
  Infrastructure services	EXCELLENT
  Owner / Staff	EXCELLENT

  Internet conn.

  • SATISFACTORY

  Type of traveller / holiday

  • FAMILY WITH OLDER CHILDREN

  9.4

• 

  W. van Opbergen (Netherlands)

• August 2021

  “Very helping staff, nice location.”

  8.4 Read the complete review

  Very helpful / supportive staff

  would have been nice to have clean sheets / towels somewhere during the 8 days.

  Points assigned

  Evaluation	Terrible	Poor	Satisfactory	Good	Excellent
  Match description
  Comfort / Wellness
  Value for money
  Cleaning
  Infrastructure services
  Owner / Staff

  Evaluation
  Match description	GOOD
  Comfort / Wellness	GOOD
  Value for money	GOOD
  Cleaning	GOOD
  Infrastructure services	GOOD
  Owner / Staff	EXCELLENT

  Internet conn.

  • SATISFACTORY

  Type of traveller / holiday

  • FAMILY WITH YOUNG CHILDREN

  8.4

• 

  Manuel Montandon (France)

• September 2020

  “Endroit de charme et d’histoire”

  8.7 Read the complete review

  Endroit magique reposant et très calme propre confortable personnel accueillant idéal pour se reposer bien situé pour des découvertes de la toscane

  I manque un bar un endroit pour prendre un verre vu le lieu excentrer

  Points assigned

  Evaluation	Terrible	Poor	Satisfactory	Good	Excellent
  Match description
  Comfort / Wellness
  Value for money
  Cleaning
  Infrastructure services
  Owner / Staff

  Evaluation
  Match description	EXCELLENT
  Comfort / Wellness	EXCELLENT
  Value for money	EXCELLENT
  Cleaning	GOOD
  Infrastructure services	SATISFACTORY
  Owner / Staff	GOOD

  Internet conn.

  • SATISFACTORY

  Type of traveller / holiday

  • MATURE COUPLE

  8.7

• 

  Famille NICOLAS (France)

• September 2020

  “ACCUEIL JOYEUX ET ACCUEILLANT !”

  9.1 Read the complete review

  La piscine , l accueil pour les animaux et le personnel aux petits soins pour nous.

  AUCUN

  Points assigned

  Evaluation	Terrible	Poor	Satisfactory	Good	Excellent
  Match description
  Comfort / Wellness
  Value for money
  Cleaning
  Infrastructure services
  Owner / Staff

  Evaluation
  Match description	EXCELLENT
  Comfort / Wellness	EXCELLENT
  Value for money	GOOD
  Cleaning	GOOD
  Infrastructure services	GOOD
  Owner / Staff	EXCELLENT

  Internet conn.

  • SATISFACTORY

  Type of traveller / holiday

  • FAMILY WITH OLDER CHILDREN

  9.1

• 

  Chloe gohier (France)

• July 2020

  “Une pause idéale au cœur de la toscane”

  10 Read the complete review

  Très belle demeure Au calme et bien équipée, piscine très agréable . Grand jardin avec possibilité de barbecue.

  Pas de climatisation mais le ventilateur au plafond suffit amplement.

  Points assigned

  Evaluation	Terrible	Poor	Satisfactory	Good	Excellent
  Match description
  Comfort / Wellness
  Value for money
  Cleaning
  Infrastructure services
  Owner / Staff

  Evaluation
  Match description	EXCELLENT
  Comfort / Wellness	EXCELLENT
  Value for money	EXCELLENT
  Cleaning	EXCELLENT
  Infrastructure services	EXCELLENT
  Owner / Staff	EXCELLENT

  Internet conn.

  • NOT USED

  Type of traveller / holiday

  • YOUNG COUPLE

  10

• 

  Robin (Italy)

• July 2020

  “Restful”

  8.4 Read the complete review

  Quiet, large room with fireplace, beautiful pool oasis, close proximity to an Amazing restaurant.

  We originally booked a single but it did not have air conditioning. The staff did accommodate us and moved us to another room.

  Points assigned

  Evaluation	Terrible	Poor	Satisfactory	Good	Excellent
  Match description
  Comfort / Wellness
  Value for money
  Cleaning
  Infrastructure services
  Owner / Staff

  Evaluation
  Match description	GOOD
  Comfort / Wellness	GOOD
  Value for money	EXCELLENT
  Cleaning	SATISFACTORY
  Infrastructure services	GOOD
  Owner / Staff	EXCELLENT

  Internet conn.

  • EXCELLENT

  Type of traveller / holiday

  • MATURE COUPLE

  8.4

• 

  Christine (France)

• September 2019

  “Très bel endroit. Staff très serviable et attentionné”

  9 Read the complete review

  Gîte très confortable. Petit déjeuner copieux. Personnel charmant. Très bel endroit.

  Un peu d'humidité dans le gîte Un peu trop éloigné de la ville

  Points assigned

  Evaluation	Terrible	Poor	Satisfactory	Good	Excellent
  Match description
  Comfort / Wellness
  Value for money
  Cleaning
  Infrastructure services
  Owner / Staff

  Evaluation
  Match description	GOOD
  Comfort / Wellness	GOOD
  Value for money	GOOD
  Cleaning	EXCELLENT
  Infrastructure services	EXCELLENT
  Owner / Staff	EXCELLENT

  Internet conn.

  • SATISFACTORY

  Type of traveller / holiday

  • MATURE COUPLE

  Comment by the Owner

  nous vous remercions pour votre aimable jugemont et nous esperons d'avoir la possibiitè de vous accueillir encore chez nous pour ce qui concerne l'humiditè, nous vous informons que dans le prochain hiver nous ferons de renovations et nous garderons aussi a ca... avec nos sinceres salutations!! giusy

  9

• 

  Dominique Cwikula (France)

• August 2019

  “Nice place for holidays”

  7.8 Read the complete review

  Staff Place Swimming pool Breakfast

  Bedroom is dark

  Points assigned

  Evaluation	Terrible	Poor	Satisfactory	Good	Excellent
  Match description
  Comfort / Wellness
  Value for money
  Cleaning
  Infrastructure services
  Owner / Staff

  Evaluation
  Match description	SATISFACTORY
  Comfort / Wellness	GOOD
  Value for money	SATISFACTORY
  Cleaning	EXCELLENT
  Infrastructure services	SATISFACTORY
  Owner / Staff	EXCELLENT

  Internet conn.

  • EXCELLENT

  Type of traveller / holiday

  • FAMILY WITH YOUNG CHILDREN

  Comment by the Owner

  Dear Madame we thank you so much for your kind comment and hope tor have the pleasure to welcoming you again for your next holiday! we take the opportunity to inform you that during next winter we will do a restayling of some of our apartments and so, we will take good note of yr suggestion! with our kindest regards giusy

  7.8

• 

  JG (France)

• August 2019

  “Very good on the whole but breakfast was not included whereas your website mentioned it was: this was the only disappointment.”

  7.7 Read the complete review

  Pool is great. Nice appartment with air co. Helpful staff.

  Breakfast was not included whereas your website mentioned it was, disappointing !rnI would appreciate you refund us with this extra cost that was not planned. Staff charged 100 euros on this. I can send you the note as evidence.

  Points assigned

  Evaluation	Terrible	Poor	Satisfactory	Good	Excellent
  Match description
  Comfort / Wellness
  Value for money
  Cleaning
  Infrastructure services
  Owner / Staff

  Evaluation
  Match description	SATISFACTORY
  Comfort / Wellness	GOOD
  Value for money	SATISFACTORY
  Cleaning	EXCELLENT
  Infrastructure services	GOOD
  Owner / Staff	GOOD

  Internet conn.

  • SATISFACTORY

  Type of traveller / holiday

  • FAMILY WITH OLDER CHILDREN

  Comment by the Owner

  Dear Mr Girost actually when you make yr reservation you received the confimation only for the lodge as breakfast was not included and this kind of accommodation has been stated on your voucher but, we understand your disappointement for the supplemenjt you paid and would like to make you the refund requested. For us it is important that you and yr family have a nice memory of yr stay sith us! pls be so kind to let me have your bank detail and we will make the transfer immediately kind regards giusy

  7.7

• 

  Carine F. (France)

• August 2018

  “Une parenthèse parfaite ”

  10 Read the complete review

  Calme, terrasse, situation géographique.

  Pas de point négatif

  Il faut y aller, certaines choses ne s’expliquent pas, il faut les vivre.

  Points assigned

  Evaluation	Terrible	Poor	Satisfactory	Good	Excellent
  Match description
  Comfort / Wellness
  Value for money
  Cleaning
  Infrastructure services
  Owner / Staff

  Evaluation
  Match description	EXCELLENT
  Comfort / Wellness	EXCELLENT
  Value for money	EXCELLENT
  Cleaning	EXCELLENT
  Infrastructure services	EXCELLENT
  Owner / Staff	EXCELLENT

  Internet conn.

  • TERRIBLE

  Type of traveller / holiday

  • YOUNG COUPLE
  • FOOD AND WINE

  Comment by the Owner

  chere Madame nous sommes tr�s content de savoir que vous avez eu un bon sejour chez nous! On espere d'avoir encore la possibilit� de vous accueillir come nos chers clients! cordialement giusy

  10

• 

  Altro (Netherlands)

• July 2018

  “We enjoyed our stay at Chiusi 4704 and during our stay we have visited various places in the neighboorhood. We received good recommendations from Monica of places to visit. The staff was very friendly and helpfull.”

  10 Read the complete review

  Great service and hospitality

  None

  Highly recommended tour is the alternative road to Bagno Vignoni and the city Orvieto. When in Orvieto don’t forget to visit Il Mago Di Oz.

  Points assigned

  Evaluation	Terrible	Poor	Satisfactory	Good	Excellent
  Match description
  Comfort / Wellness
  Value for money
  Cleaning
  Infrastructure services
  Owner / Staff

  Evaluation
  Match description	EXCELLENT
  Comfort / Wellness	EXCELLENT
  Value for money	EXCELLENT
  Cleaning	EXCELLENT
  Infrastructure services	EXCELLENT
  Owner / Staff	EXCELLENT

  Internet conn.

  • SATISFACTORY

  Type of traveller / holiday

  • MATURE COUPLE
  • ECOTOURISM

  Comment by the Owner

  Dear Guest we thank you so much for yr comment and hope to have the pleasure to welcome you for yr next holiday! with our kindest regards giusy

  10

• 

  Claire de REIMS (France)

• August 2017

  “Direction tres accueillante. Site magnifique et proche de villes a visiter ”

  10 Read the complete review

  Calme. Logement confortable et piscine superbe

  La taille de la douche... un peu petite

  Points assigned

  Evaluation	Terrible	Poor	Satisfactory	Good	Excellent
  Match description
  Comfort / Wellness
  Value for money
  Cleaning
  Infrastructure services
  Owner / Staff

  Evaluation
  Match description	EXCELLENT
  Comfort / Wellness	EXCELLENT
  Value for money	EXCELLENT
  Cleaning	EXCELLENT
  Infrastructure services	EXCELLENT
  Owner / Staff	EXCELLENT

  Internet conn.

  • SATISFACTORY

  Type of traveller / holiday

  • FAMILY WITH YOUNG CHILDREN
  • RELAXING

  Comment by the Owner

  merci pour votre mots! nous sommes très content de savoir que vous avez eu un bon sejour chez nous! On espere d'avoir encore la possibilitè de vous accueillir encore come nos chers clients! cordialement giusy

  10