Details of guests reviews: Hotel 4 Stelle near Pisa in Toscana, Volterra


5 Reviews Property

8.7

Average review score

  • 9.2
    Match description
  • 8.8
    Comfort / Wellness
  • 7.6
    Value for money
  • 8.8
    Cleaning
  • 9.2
    Infrastructure services
  • 8.4
    Owner / Staff

The reviews were written by tourists who stayed in the establishment

All the customers that have reviewed this accommodation describe their personal experience, therefore all the reviews posted online represent tourists own evaluation and do not express the opinion of 4tourism s.r.l. at all.

Filter Type Reviews
Mature couple (2)
Family with older children (2)

Reviews Users -

  • A b (United Kingdom)

  • April 2024

    “Friendly, comfortable hotel”

    10 Read the complete review

    Staff were very friendly and could speak English. Rooms were spotlessly clean and airy. Quiet at night although in the centre of the old town. Huge, buffet breakfast. Bike store. Communal areas to sit both inside and out. Thoroughly recommended.

    None

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    Comfort / Wellness

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    Evaluation

    Match description

    EXCELLENT

    Comfort / Wellness

    EXCELLENT

    Value for money

    EXCELLENT

    Cleaning

    EXCELLENT

    Infrastructure services

    EXCELLENT

    Owner / Staff

    EXCELLENT

    Internet conn.

    • EXCELLENT

    Type of traveller / holiday

    • MATURE COUPLE

    10

  • Dominique (France)

  • July 2023

    “Je recommande pour l'accueil et l'emplacement”

    9.7 Read the complete review

    Très bien placé, place de parking, piscine. Très bon accueil de l'ensemble du personnel, recommandations pour les restaurants

    Rien à signaler

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    Comfort / Wellness

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    Evaluation

    Match description

    EXCELLENT

    Comfort / Wellness

    EXCELLENT

    Value for money

    GOOD

    Cleaning

    EXCELLENT

    Infrastructure services

    EXCELLENT

    Owner / Staff

    EXCELLENT

    Internet conn.

    • SATISFACTORY

    Type of traveller / holiday

    • FAMILY WITH OLDER CHILDREN

    Comment by the Owner

    Comment by the Owner

    9.7

  • MONDIN D (France)

  • August 2022

    “Hôtel parfait”

    9 Read the complete review

    Piscine, centre ville

    Rien

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    Terrible

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    EXCELLENT

    Comfort / Wellness

    EXCELLENT

    Value for money

    GOOD

    Cleaning

    GOOD

    Infrastructure services

    EXCELLENT

    Owner / Staff

    GOOD

    Internet conn.

    • EXCELLENT

    Type of traveller / holiday

    • FAMILY WITH YOUNG CHILDREN

    9

  • Bernard (Switzerland)

  • July 2021

    “4 étoiles ?”

    6 Read the complete review

    Village extraordinaire, magnifique. Le cadre de l'hôtel est assez exceptionnel. Le personnel est plutôt sympathique et serviable. Le ménage est fait tout les jours, et de manière impeccable. Peut-être qu'il n'est pas nécessaire de changer les linges de toilettes tous les jours.

    Pour un hôtel 4 étoile nous attendions à mieux. Nous n'avons particulièrement pas apprécié le buffet petit déjeuner. Malgré le CoVID 19, il me semble que cela aurait pu être un peu plus garni et plus ''régional''. En tout les cas, aucun rapport avec les photos. Nous avions réservé car nous pensions avoir un peu d'animation (comme le montrait les photos). Mais aucune animation et le restaurant était fermé. Le personnel nous remettait à l'ordre si nous oublions de mettre le masque, mais régulièrement, eux ne l'avaient pas... Ce n'est pas très cohérant.

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    SATISFACTORY

    Comfort / Wellness

    SATISFACTORY

    Value for money

    POOR

    Cleaning

    GOOD

    Infrastructure services

    SATISFACTORY

    Owner / Staff

    SATISFACTORY

    Internet conn.

    • SATISFACTORY

    Type of traveller / holiday

    • MATURE COUPLE

    6

  • Derône (France)

  • August 2019

    “Perfect”

    8.6 Read the complete review

    The breakfast

    When we arrived...

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    Cleaning

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    Owner / Staff

    Evaluation

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    EXCELLENT

    Comfort / Wellness

    GOOD

    Value for money

    GOOD

    Cleaning

    GOOD

    Infrastructure services

    EXCELLENT

    Owner / Staff

    GOOD

    Internet conn.

    • NONE

    Type of traveller / holiday

    • FAMILY WITH OLDER CHILDREN

    8.6

(5)
8.7

April 2024

“Staff were very friendly and could speak English. Rooms were spotlessly clean and airy. Quiet at night although in the centre of the old town. Huge, buffet breakfast. Bike store. Communal areas to sit both inside and out. Thoroughly recommended.”

A
A b from United Kingdom

July 2023

“Très bien placé, place de parking, piscine. Très bon accueil de l'ensemble du personnel, recommandations pour les restaurants”

D
Dominique from France

August 2022

“Piscine, centre ville”

M
MONDIN D from France

August 2019

“The breakfast”

D
Derône from France